{"id":12489,"date":"2025-09-17T12:50:43","date_gmt":"2025-09-17T16:50:43","guid":{"rendered":"https:\/\/www.forsta.com\/press-ganey-ai\/"},"modified":"2026-08-31T12:09:03","modified_gmt":"2026-08-31T16:09:03","slug":"forsta-ai","status":"publish","type":"page","link":"https:\/\/www.forsta.com\/platform\/forsta-ai\/","title":{"rendered":"Forsta AI"},"content":{"rendered":"\n
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AI-powered insights, grounded in human needs<\/h1>\n<\/div>\n\n\n\n
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Go from knowing what people need\u2014and why\u2014to delivering it faster. <\/p>\n<\/div>\n\n\n\n

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Speak with an expert<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Leading industry expertise<\/p>\n<\/div>\n\n\n\n

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Leader in the
Voice of Customer Platforms Magic Quadrant
2026<\/p>\n<\/div>\n\n\n\n

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Leader in Text Mining
and Analytics Platform Wave
2024<\/p>\n<\/div>\n\n\n\n

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Best ROI Enterprise
Experience Management
2025<\/p>\n<\/div>\n\n\n\n

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Leaders in Conversational Intelligence
2025<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Built-in AI to go to from insight to action.<\/h2>\n<\/div>\n\n\n\n
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Automated, proactive intelligence. AI models and agents are built under the hood of the HX platform to enrich\u2014and transform\u2014both structured and unstructured data.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Explore our HX platform<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Summarize<\/h4>\n<\/div>\n\n\n\n
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Turn unstructured data into accurate, actionable insights<\/strong><\/p>\n\n\n\n

Instantly analyze all your data\u2014surveys, calls, reviews\u2014in real-time. Cut to seeing the trends, root causes, and next steps. No sifting. No missed clues. No manual data mining needed.<\/p>\n<\/div>\n\n\n\n

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Compose<\/h4>\n<\/div>\n\n\n\n
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Dig deeper, respond and act faster<\/strong><\/strong><\/p>\n\n\n\n

Turn surveys into a conversation \u2013 with smart prompts that ask \u2018why\u2019 \u2013 to get better insights and higher completion rates. And create reports in a fraction of the time.<\/p>\n<\/div>\n\n\n\n

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Recommend<\/h4>\n<\/div>\n\n\n\n
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See the future, know how to shape it<\/strong><\/p>\n\n\n\n

Spot gaps, and find answers to questions you didn\u2019t know you had. Get real-time alerts and recommendations. So you can prioritize, be proactive, and act now to improve future experiences.<\/p>\n<\/div>\n\n\n\n

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Act<\/h4>\n<\/div>\n\n\n\n
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Automate at your pace of change<\/strong><\/p>\n\n\n\n

Draft context-aware replies, in your brand voice. Put your most impactful workflows on autopilot, freeing up your teams to focus on providing the best quality care and experience.<\/p>\n<\/div>\n\n\n\n

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Augment your teams. Improve outcomes.<\/h2>\n\n\n\n
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AI for marketers<\/h6>\n\n\n\n

Build a brand consumers love, and competitors envy<\/p>\n<\/div>\n\n\n\n

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AI for marketers<\/h6>\n\n\n\n