{"id":12497,"date":"2025-09-17T12:50:43","date_gmt":"2025-09-17T16:50:43","guid":{"rendered":"https:\/\/www.forsta.com\/voice-of-customer\/"},"modified":"2026-05-28T09:25:05","modified_gmt":"2026-05-28T13:25:05","slug":"voice-of-customer","status":"publish","type":"page","link":"https:\/\/www.forsta.com\/platform\/customer-experience\/voice-of-customer\/","title":{"rendered":"Voice of customer"},"content":{"rendered":"\n<div class=\"wp-block-pg-theme-component component-13 is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-4b5a7658 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"is-style-paragraph-tab has-dark-plum-color has-text-color has-link-color wp-elements-1 is-style-paragraph-tab--1 wp-block-paragraph\">Voice of customer: Forsta Plus<\/p>\n\n\n\n<div class=\"wp-block-pg-theme-component is-style-header-text-double-fill-outline-action is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<div class=\"wp-block-pg-theme-component base is-style-base is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-left text-balanced has-h-3-font-size\">Smarter insights. Stronger CX.<\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component is-style-single-text is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-0e022191 wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><br>Listen across every touchpoint, uncover sentiment, and act fast to improve experiences. Forsta Plus gives you customizable tools that help you strengthen CX, close the loop, and fuel business growth\u2014on one AI-powered platform.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component is-style-double-fill-outline is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.forsta.com\/speak-to-an-expert\/\">Speak with an expert<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-pg-theme-component has-global-padding is-layout-constrained wp-block-pg-theme-component-is-layout-constrained\" style=\"opacity:0;transition:opacity 300ms ease-out 0ms\" data-effects=\"[{&quot;trigger&quot;:&quot;onLoad&quot;,&quot;property&quot;:&quot;opacity&quot;,&quot;from&quot;:&quot;0&quot;,&quot;to&quot;:&quot;1&quot;,&quot;options&quot;:{&quot;duration&quot;:&quot;300&quot;,&quot;delay&quot;:0,&quot;easing&quot;:&quot;ease-out&quot;}}]\">\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"824\" src=\"https:\/\/www.forsta.com\/wp-content\/uploads\/2025\/10\/Voice-of-Customer.webp\" alt=\"\" class=\"wp-image-23225\" srcset=\"https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/Voice-of-Customer.webp 1080w, https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/Voice-of-Customer-300x229.webp 300w, https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/Voice-of-Customer-1024x781.webp 1024w, https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/Voice-of-Customer-768x586.webp 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component alignfull component-tabs lg-fluid-bottom-margin component-11 is-style-base has-warm-gray-background-color has-background has-global-padding is-layout-constrained wp-block-pg-theme-component-is-layout-constrained\">\n<div class=\"wp-block-group is-style-content-grid is-layout-grid wp-container-core-group-is-layout-b0058ede wp-block-group-is-layout-grid\">\n<div class=\"wp-block-pg-theme-component headline-large-centered is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Turn every customer voice into business growth<\/h3>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-tabs tabs-block flex flex-col\" data-border-color=\"magenta\"><div class=\"mobile-nav\" style=\"border-color:magenta\"><span class=\"mobile-nav-text\">Select Tab<\/span><span class=\"mobile-nav-icon\"><svg class=\"w-6 h-6 ml-1 transition-transform motion-reduce:transition-none group-hover:rotate-180 duration-300\" fill=\"none\" stroke=\"currentColor\" viewBox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\"><\/path><\/svg><\/span><\/div><div class=\"tabs-wrapper\"><button class=\"tab-button tab-item-label relative py-2 cursor-pointer\" data-tab=\"tab-0\">AI text analytics<\/button><button class=\"tab-button tab-item-label relative py-2 cursor-pointer\" data-tab=\"tab-1\">Real-time feedback<\/button><button class=\"tab-button tab-item-label relative py-2 cursor-pointer\" data-tab=\"tab-2\">Embedded AI<\/button><button class=\"tab-button tab-item-label relative py-2 cursor-pointer\" data-tab=\"tab-3\">Impact in action<\/button><button class=\"tab-button tab-item-label relative py-2 cursor-pointer\" data-tab=\"tab-4\">Sentiment analysis<\/button><span class=\"tabs-border\" style=\"background-color:magenta\"><\/span><\/div><div class=\"tabs-content-wrapper\">\n<div class=\"wp-block-pg-tabs-content tab-content hidden\" data-tabid=\"4\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9ba6dbca wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"568\" height=\"331\" src=\"https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2026\/05\/image.avif\" alt=\"\" class=\"wp-image-43540\" srcset=\"https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2026\/05\/image.avif 568w, https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2026\/05\/image-300x175.png 300w\" sizes=\"auto, (max-width: 568px) 100vw, 568px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-pg-theme-component tab-content-text is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<div class=\"wp-block-pg-theme-component h4 is-style-h4 is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-left text-balanced\">Turn&nbsp;feedback&nbsp;into&nbsp;faster CX&nbsp;action<\/h4>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Customer expectations are evolving rapidly, and traditional rules-based text analytics&nbsp;can\u2019t&nbsp;keep up. Narrative HX uses generative AI and advanced natural language understanding to uncover effort, emotion, intent, sentiment, and emerging themes from unstructured feedback in minutes\u2014not weeks.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Narrative HX has&nbsp;+90% accuracy with 2x higher recall than rule-based approaches, while reducing the cost and effort&nbsp;required&nbsp;to build and&nbsp;maintain&nbsp;models.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Adapt faster to customer change:&nbsp;<\/strong>Build custom models instantly without manual rule-writing.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Expand access to customer intelligence<\/strong>: Enable more teams to analyze feedback without specialists.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Trigger action workflows<\/strong>:&nbsp;Accelerates accountability, operational&nbsp;response&nbsp;and issue resolution&nbsp;<\/li>\n\n\n\n<li><strong>Scale globally with ease<\/strong>: Analyze multilingual feedback directly in existing dashboards.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201cWhat once&nbsp;required&nbsp;hours of manual effort is now automated, giving our team faster insights and more time to focus on what matters most to patients.\u201d &#8211; Henry Ford Health<\/em>&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.forsta.com\/speak-to-an-expert\/\">Speak with an expert<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-tabs-content tab-content\" data-tabid=\"0\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9ba6dbca wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-pg-theme-component has-global-padding is-layout-constrained wp-block-pg-theme-component-is-layout-constrained\" style=\"opacity:0;transition:opacity 300ms ease-out 0ms\" data-effects=\"[{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;opacity&quot;,&quot;from&quot;:&quot;0&quot;,&quot;to&quot;:&quot;1&quot;,&quot;options&quot;:{&quot;duration&quot;:&quot;300&quot;,&quot;delay&quot;:0,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;,&quot;end&quot;:0}}]\">\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"824\" src=\"https:\/\/www.forsta.com\/wp-content\/uploads\/2025\/10\/Dashboard-imagesVoice-of-Customer-Benefits-1.avif\" alt=\"\" class=\"wp-image-20859\" style=\"aspect-ratio:4\/3;object-fit:cover\" srcset=\"https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/Dashboard-imagesVoice-of-Customer-Benefits-1.avif 1080w, https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/Dashboard-imagesVoice-of-Customer-Benefits-1-300x229.png 300w, https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/Dashboard-imagesVoice-of-Customer-Benefits-1-768x586.png 768w, https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/Dashboard-imagesVoice-of-Customer-Benefits-1-1024x781.png 1024w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-pg-theme-component tab-content-text is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<div class=\"wp-block-pg-theme-component h4 is-style-h4 is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-left text-balanced\">Get real-time feedback at every touchpoint<\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component is-style-single-text is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-0e022191 wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">One platform to gather customer input along every step of the journey, so you can make smarter decisions, drive growth, and keep your profits strong. <\/p>\n\n\n\n<ul class=\"wp-block-list has-body-sm-font-size\">\n<li>Customize surveys to match your brand.<\/li>\n\n\n\n<li>Capture feedback across channels.<\/li>\n\n\n\n<li>Get support in 250 languages.<\/li>\n\n\n\n<li>Ensure accessibility compliance<\/li>\n\n\n\n<li>Choose full-service support, self-service, or a mix of both.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component is-style-single-outline is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/library.forsta.com\/media\/so-0036-forsta-plus-1\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-tabs-content tab-content hidden\" data-tabid=\"1\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9ba6dbca wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-rounded is-style-4-3 is-style-rounded--5\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"824\" src=\"https:\/\/www.forsta.com\/wp-content\/uploads\/2025\/10\/Dashboard-imagesVoice-of-Customer-Benefits-2.avif\" alt=\"\" class=\"wp-image-20860\" style=\"aspect-ratio:4\/3;object-fit:cover\" srcset=\"https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/Dashboard-imagesVoice-of-Customer-Benefits-2.avif 1080w, https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/Dashboard-imagesVoice-of-Customer-Benefits-2-300x229.png 300w, https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/Dashboard-imagesVoice-of-Customer-Benefits-2-768x586.png 768w, https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/Dashboard-imagesVoice-of-Customer-Benefits-2-1024x781.png 1024w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-pg-theme-component tab-content-text is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<div class=\"wp-block-pg-theme-component h4 is-style-h4 is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-left text-balanced\">Embedded AI for sharper feedback, better decisions, faster growth<\/h4>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">With AI built directly into the Forsta Plus platform, you can understand sentiment, detect trends early, and spotlight the topics that matter most. Unlock the power of your data with advanced AI-driven analytics.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Uncover key themes: <\/strong>Pinpoint important feedback topics to guide smart decisions.<\/li>\n\n\n\n<li><strong>Spot trends early<\/strong>: Track shifts in language and behavior to stay ahead.<\/li>\n\n\n\n<li><strong>Act on insights<\/strong>: Use AI-powered reports and alerts to sharpen strategies and fuel growth.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.forsta.com\/speak-to-an-expert\/\">Speak with an expert<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-tabs-content tab-content hidden\" data-tabid=\"2\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9ba6dbca wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-rounded is-style-4-3 is-style-rounded--7\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"824\" src=\"https:\/\/www.forsta.com\/wp-content\/uploads\/2025\/10\/1020x826_Benefits-Images_0116_GettyImages-966266132.webp\" alt=\"\" class=\"wp-image-20183\" style=\"aspect-ratio:4\/3;object-fit:cover\" srcset=\"https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/1020x826_Benefits-Images_0116_GettyImages-966266132.webp 1080w, https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/1020x826_Benefits-Images_0116_GettyImages-966266132-300x229.webp 300w, https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/1020x826_Benefits-Images_0116_GettyImages-966266132-1024x781.webp 1024w, https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/1020x826_Benefits-Images_0116_GettyImages-966266132-768x586.webp 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-pg-theme-component tab-content-text is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<div class=\"wp-block-pg-theme-component h4 is-style-h4 is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-left text-balanced\">Insights you can see\u2014and act on<\/h4>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Accelerate growth and elevate customer experience. Go deeper than data to reveal the insights that tell the full story.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Showcase the full impact of your CX programs with powerful reports, dashboards, and workflows.<\/li>\n\n\n\n<li>Connect teams, break down data silos, and turn research into action.<\/li>\n\n\n\n<li>Explore trends, visualize findings, and make strategic decisions with tools for every step.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.forsta.com\/speak-to-an-expert\/\">Speak with an expert<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-tabs-content tab-content hidden\" data-tabid=\"3\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9ba6dbca wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-style-rounded is-style-4-3 is-style-rounded--9\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"824\" src=\"https:\/\/www.forsta.com\/wp-content\/uploads\/2025\/10\/1020x826_Benefits-Images_0094_GettyImages-1356386941-1.webp\" alt=\"\" class=\"wp-image-20184\" style=\"aspect-ratio:4\/3;object-fit:cover\" srcset=\"https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/1020x826_Benefits-Images_0094_GettyImages-1356386941-1.webp 1080w, https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/1020x826_Benefits-Images_0094_GettyImages-1356386941-1-300x229.webp 300w, https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/1020x826_Benefits-Images_0094_GettyImages-1356386941-1-1024x781.webp 1024w, https:\/\/www.forsta.com\/wp-content\/uploads\/sites\/17\/2025\/10\/1020x826_Benefits-Images_0094_GettyImages-1356386941-1-768x586.webp 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-pg-theme-component tab-content-text is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<div class=\"wp-block-pg-theme-component h4 is-style-h4 is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-left text-balanced\">Turn feelings into action<\/h4>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Read customer emotions with AI-driven sentiment analysis.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enhance interactions, personalize communication, and refine products using real sentiment data.<\/li>\n\n\n\n<li>Identify positive, negative, or neutral feedback, then boost loyalty by building on wins and tackling issues.<\/li>\n\n\n\n<li>Track sentiment changes over time to reveal new trends and evolving customer preferences.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.forsta.com\/speak-to-an-expert\/\">Speak with an expert<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component component-3 xl-fluid-bottom-margin is-style-base is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<div class=\"wp-block-group header-grid is-style-content-grid is-layout-grid wp-container-core-group-is-layout-c9156fdc wp-block-group-is-layout-grid\">\n<div class=\"wp-block-pg-theme-component headline-standalone has-global-padding is-layout-constrained wp-block-pg-theme-component-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-left text-balanced\">Boost growth and CX maturity with AI-driven feedback programs&nbsp;<\/h3>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-grid is-style-content-grid is-layout-grid wp-container-core-group-is-layout-c9156fdc wp-block-group-is-layout-grid\">\n<div class=\"wp-block-pg-theme-component icon-box icon-box-3c is-layout-flow wp-block-pg-theme-component-is-layout-flow\" style=\"opacity:0;transform:translate(0px,50px);transition:opacity 300ms ease-out 0ms, transform 500ms ease-out 0ms\" data-effects=\"[{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;opacity&quot;,&quot;from&quot;:&quot;0&quot;,&quot;to&quot;:&quot;1&quot;,&quot;options&quot;:{&quot;duration&quot;:&quot;300&quot;,&quot;delay&quot;:0,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;,&quot;end&quot;:0}},{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;translate&quot;,&quot;from&quot;:&quot;0px 50px&quot;,&quot;to&quot;:&quot;0px 0px&quot;,&quot;options&quot;:{&quot;duration&quot;:500,&quot;delay&quot;:0,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;}}]\">\n<svg class=\"wp-block-pg-svg-image svg-image-block__svg has-warm-gray-background-color has-background\" width=\"100%\" height=\"100%\" viewBox=\"0 0 120 120\"><use xlink:href=\"#pg-icon-2col-47\"><\/use><\/svg>\n\n\n\n<h5 class=\"wp-block-heading\">SmartHub<\/h5>\n\n\n\n<div class=\"wp-block-pg-theme-component text-box is-style-single-text is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Capture and unify customer data from surveys, call centers, social media, purchase history, and more. Go beyond survey results to uncover richer insights and take tactical action to improve performance.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component icon-box icon-box-3c is-layout-flow wp-block-pg-theme-component-is-layout-flow\" style=\"opacity:0;transform:translate(0px,50px);transition:opacity 300ms ease-out 100ms, transform 500ms ease-out 100ms\" data-effects=\"[{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;opacity&quot;,&quot;from&quot;:&quot;0&quot;,&quot;to&quot;:&quot;1&quot;,&quot;options&quot;:{&quot;duration&quot;:&quot;300&quot;,&quot;delay&quot;:100,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;,&quot;end&quot;:0}},{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;translate&quot;,&quot;from&quot;:&quot;0px 50px&quot;,&quot;to&quot;:&quot;0px 0px&quot;,&quot;options&quot;:{&quot;duration&quot;:500,&quot;delay&quot;:100,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;}}]\">\n<svg class=\"wp-block-pg-svg-image svg-image-block__svg has-warm-gray-background-color has-background\" width=\"100%\" height=\"100%\" viewBox=\"0 0 120 120\"><use xlink:href=\"#pg-icon-2col-109\"><\/use><\/svg>\n\n\n\n<h5 class=\"wp-block-heading\">Survey Designer<\/h5>\n\n\n\n<div class=\"wp-block-pg-theme-component text-box is-style-single-text is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Create surveys tailored to your brand and goals. Simple or in-depth, no coding required.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component icon-box icon-box-3c is-layout-flow wp-block-pg-theme-component-is-layout-flow\" style=\"opacity:0;transform:translate(0px,50px);transition:opacity 300ms ease-out 200ms, transform 500ms ease-out 200ms\" data-effects=\"[{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;opacity&quot;,&quot;from&quot;:&quot;0&quot;,&quot;to&quot;:&quot;1&quot;,&quot;options&quot;:{&quot;duration&quot;:&quot;300&quot;,&quot;delay&quot;:200,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;,&quot;end&quot;:0}},{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;translate&quot;,&quot;from&quot;:&quot;0px 50px&quot;,&quot;to&quot;:&quot;0px 0px&quot;,&quot;options&quot;:{&quot;duration&quot;:500,&quot;delay&quot;:200,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;}}]\">\n<svg class=\"wp-block-pg-svg-image svg-image-block__svg has-warm-gray-background-color has-background\" width=\"100%\" height=\"100%\" viewBox=\"0 0 120 120\"><use xlink:href=\"#pg-icon-2col-129\"><\/use><\/svg>\n\n\n\n<h5 class=\"wp-block-heading\">Studio<\/h5>\n\n\n\n<div class=\"wp-block-pg-theme-component text-box is-style-single-text is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Design reports, dashboards, and workflows that collect, explore, and visualize research data while breaking down data silos.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component icon-box icon-box-3c is-layout-flow wp-block-pg-theme-component-is-layout-flow\" style=\"opacity:0;transform:translate(0px,50px);transition:opacity 300ms ease-out 0ms, transform 500ms ease-out 0ms\" data-effects=\"[{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;opacity&quot;,&quot;from&quot;:&quot;0&quot;,&quot;to&quot;:&quot;1&quot;,&quot;options&quot;:{&quot;duration&quot;:&quot;300&quot;,&quot;delay&quot;:0,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;,&quot;end&quot;:0}},{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;translate&quot;,&quot;from&quot;:&quot;0px 50px&quot;,&quot;to&quot;:&quot;0px 0px&quot;,&quot;options&quot;:{&quot;duration&quot;:500,&quot;delay&quot;:0,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;}}]\">\n<svg class=\"wp-block-pg-svg-image svg-image-block__svg has-warm-gray-background-color has-background\" width=\"100%\" height=\"100%\" viewBox=\"0 0 120 120\"><use xlink:href=\"#pg-icon-2col-128\"><\/use><\/svg>\n\n\n\n<h5 class=\"wp-block-heading\">Panel Management<\/h5>\n\n\n\n<div class=\"wp-block-pg-theme-component text-box is-style-single-text is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Manage panels and communities in one platform with real-time syncing between survey and panel data.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component icon-box icon-box-3c is-layout-flow wp-block-pg-theme-component-is-layout-flow\" style=\"opacity:0;transform:translate(0px,50px);transition:opacity 300ms ease-out 100ms, transform 500ms ease-out 100ms\" data-effects=\"[{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;opacity&quot;,&quot;from&quot;:&quot;0&quot;,&quot;to&quot;:&quot;1&quot;,&quot;options&quot;:{&quot;duration&quot;:&quot;300&quot;,&quot;delay&quot;:100,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;,&quot;end&quot;:0}},{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;translate&quot;,&quot;from&quot;:&quot;0px 50px&quot;,&quot;to&quot;:&quot;0px 0px&quot;,&quot;options&quot;:{&quot;duration&quot;:500,&quot;delay&quot;:100,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;}}]\">\n<svg class=\"wp-block-pg-svg-image svg-image-block__svg has-warm-gray-background-color has-background\" width=\"100%\" height=\"100%\" viewBox=\"0 0 120 120\"><use xlink:href=\"#pg-icon-2col-119\"><\/use><\/svg>\n\n\n\n<h5 class=\"wp-block-heading\">Action Management<\/h5>\n\n\n\n<div class=\"wp-block-pg-theme-component text-box is-style-single-text is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Automate actions to initiate, coordinate, and accelerate feedback responses across your organization.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component component-8 xl-fluid-bottom-margin is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<div class=\"wp-block-group is-style-content-grid is-layout-grid wp-container-core-group-is-layout-b0058ede wp-block-group-is-layout-grid\">\n<div class=\"wp-block-pg-theme-component headline is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-left text-balanced\">Get your questions answered<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-accordion\"><div class=\"accordion-wrapper \">\n<div class=\"wp-block-pg-accordion-item accordion-item\"><div class=\"accordion-item-header cursor-pointer flex items-start gap-0 justify-between\"><h6 class=\"accordion-item-title\">What\u2019s the service support model?<\/h6><svg class=\"arrow-icon transition-transform duration-300\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><use xlink:href=\"#chevron-down\"><\/use><\/svg><\/div><div class=\"accordion-item-content overflow-y-hidden transition-all ease-out\">\n<p class=\"is-style-paragraph-small is-style-paragraph-small--14 wp-block-paragraph\">Tailored support that fits your goals\u2014not the other way around. Our dedicated account directors act as strategic advisors, helping you maximize platform value, streamline operations, and transform results.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pg-accordion-item accordion-item\"><div class=\"accordion-item-header cursor-pointer flex items-start gap-0 justify-between\"><h6 class=\"accordion-item-title\">What can I expect for onboarding?<\/h6><svg class=\"arrow-icon transition-transform duration-300\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><use xlink:href=\"#chevron-down\"><\/use><\/svg><\/div><div class=\"accordion-item-content overflow-y-hidden transition-all ease-out\">\n<p class=\"is-style-paragraph-small is-style-paragraph-small--15 wp-block-paragraph\">Our experienced client support team will partner with you to deliver a seamless onboarding process. We provide you with training, setup guidance, technical resources, and a strong service support team.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component xl-fluid-bottom-margin component-4 is-style-6-boxes is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<div class=\"wp-block-group is-style-content-grid is-layout-grid wp-container-core-group-is-layout-b0058ede wp-block-group-is-layout-grid\">\n<div class=\"wp-block-pg-theme-component headline is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center text-balanced\">A CX suite built on your needs<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component card-item group is-layout-flow wp-block-pg-theme-component-is-layout-flow\" style=\"opacity:0;transform:translate(0px,50px);transition:opacity 300ms ease-out 0ms, transform 500ms ease-out 0ms\" data-effects=\"[{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;opacity&quot;,&quot;from&quot;:&quot;0&quot;,&quot;to&quot;:&quot;1&quot;,&quot;options&quot;:{&quot;duration&quot;:&quot;300&quot;,&quot;delay&quot;:0,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;,&quot;end&quot;:0}},{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;translate&quot;,&quot;from&quot;:&quot;0px 50px&quot;,&quot;to&quot;:&quot;0px 0px&quot;,&quot;options&quot;:{&quot;duration&quot;:500,&quot;delay&quot;:0,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;}}]\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h6 class=\"wp-block-heading\">Digital focus groups: Discussions<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">Upgrade research efficiency by integrating surveys, panel management, and focus groups.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-right-link\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.forsta.com\/platform\/customer-experience\/digital-focus-groups\/\">See product<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component card-item group is-layout-flow wp-block-pg-theme-component-is-layout-flow\" style=\"opacity:0;transform:translate(0px,50px);transition:opacity 300ms ease-out 100ms, transform 500ms ease-out 100ms\" data-effects=\"[{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;opacity&quot;,&quot;from&quot;:&quot;0&quot;,&quot;to&quot;:&quot;1&quot;,&quot;options&quot;:{&quot;duration&quot;:&quot;300&quot;,&quot;delay&quot;:100,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;,&quot;end&quot;:0}},{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;translate&quot;,&quot;from&quot;:&quot;0px 50px&quot;,&quot;to&quot;:&quot;0px 0px&quot;,&quot;options&quot;:{&quot;duration&quot;:500,&quot;delay&quot;:100,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;}}]\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h6 class=\"wp-block-heading\">Crowdsourcing<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">Gather feedback at scale, uncover richer insights, and launch targeted challenges.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-right-link\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.forsta.com\/platform\/customer-experience\/crowdsourcing\/\">See product<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component card-item group is-layout-flow wp-block-pg-theme-component-is-layout-flow\" style=\"opacity:0;transform:translate(0px,50px);transition:opacity 300ms ease-out 200ms, transform 500ms ease-out 200ms\" data-effects=\"[{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;opacity&quot;,&quot;from&quot;:&quot;0&quot;,&quot;to&quot;:&quot;1&quot;,&quot;options&quot;:{&quot;duration&quot;:&quot;300&quot;,&quot;delay&quot;:200,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;,&quot;end&quot;:0}},{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;translate&quot;,&quot;from&quot;:&quot;0px 50px&quot;,&quot;to&quot;:&quot;0px 0px&quot;,&quot;options&quot;:{&quot;duration&quot;:500,&quot;delay&quot;:200,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;}}]\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h6 class=\"wp-block-heading\">Omnichannel analytics: Spotlight<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">Unify all feedback into AI insights that reveal patterns and drive action.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-right-link\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.forsta.com\/platform\/customer-experience\/conversational-analytics\/\">See product<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component card-item group is-layout-flow wp-block-pg-theme-component-is-layout-flow\" style=\"opacity:0;transform:translate(0px,50px);transition:opacity 300ms ease-out 0ms, transform 500ms ease-out 0ms\" data-effects=\"[{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;opacity&quot;,&quot;from&quot;:&quot;0&quot;,&quot;to&quot;:&quot;1&quot;,&quot;options&quot;:{&quot;duration&quot;:&quot;300&quot;,&quot;delay&quot;:0,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;,&quot;end&quot;:0}},{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;translate&quot;,&quot;from&quot;:&quot;0px 50px&quot;,&quot;to&quot;:&quot;0px 0px&quot;,&quot;options&quot;:{&quot;duration&quot;:500,&quot;delay&quot;:0,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;}}]\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h6 class=\"wp-block-heading\">Digital listening: Digital Feedback<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">Boost customer engagement with embedded surveys that keep users within your system, enabling real-time responses without disruptions.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-right-link\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.forsta.com\/platform\/customer-experience\/digital-listening\/\">See product<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component card-item group is-layout-flow wp-block-pg-theme-component-is-layout-flow\" style=\"opacity:0;transform:translate(0px,50px);transition:opacity 300ms ease-out 100ms, transform 500ms ease-out 100ms\" data-effects=\"[{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;opacity&quot;,&quot;from&quot;:&quot;0&quot;,&quot;to&quot;:&quot;1&quot;,&quot;options&quot;:{&quot;duration&quot;:&quot;300&quot;,&quot;delay&quot;:100,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;,&quot;end&quot;:0}},{&quot;trigger&quot;:&quot;onView&quot;,&quot;property&quot;:&quot;translate&quot;,&quot;from&quot;:&quot;0px 50px&quot;,&quot;to&quot;:&quot;0px 0px&quot;,&quot;options&quot;:{&quot;duration&quot;:500,&quot;delay&quot;:100,&quot;easing&quot;:&quot;ease-out&quot;,&quot;start&quot;:&quot;75&quot;}}]\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h6 class=\"wp-block-heading\">Contact Center<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">Uncover actionable insights, optimize service, equip agents, and deliver seamless, efficient customer interactions.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-right-link\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.forsta.com\/platform\/customer-experience\/contact-center\/\">See product<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component xl-fluid-bottom-margin is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<div id=\"pf-related\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component component-12 lg-fluid-bottom-margin is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<div class=\"wp-block-pg-motion-grid is-style-default\"><div class=\"image-stack motion-reduce:animate-none\"><div class=\"inner-content\"><h4 class=\"inner-content-heading\">Great CX starts with understanding <\/h4><div class=\"inner-content-body\">Forsta uses AI-powered insights that move business forward. Faster. Smarter. Stronger.<\/div><div class=\"inner-content-action\"><a href=\"https:\/\/www.forsta.com\/speak-to-an-expert\/\" class=\"inner-content-action-button\">Speak with an expert<\/a><\/div><\/div><div class=\"image-item image-symbol first svg-image-1\"><svg><use xlink:href=\"#group-2860063\"><\/use><\/svg><\/div><div class=\"image-item image-symbol second svg-image-2\"><svg><use xlink:href=\"#group-2860064\"><\/use><\/svg><\/div><div class=\"image-item image-1\"><span class=\"image-caption first\">Loyal customers<\/span><img decoding=\"async\" class=\"image-item__tag\" src=\"https:\/\/www.forsta.com\/wp-content\/themes\/press-ganey-v3\/assets\/images\/motion-grid-image-1.webp\" alt=\"\"\/><\/div><div class=\"image-item image-2\"><span class=\"image-caption second\">Engaged employees<\/span><img decoding=\"async\" class=\"image-item__tag\" src=\"https:\/\/www.forsta.com\/wp-content\/themes\/press-ganey-v3\/assets\/images\/motion-grid-image-2.webp\" alt=\"\"\/><\/div><div class=\"image-item image-3\"><img decoding=\"async\" class=\"image-item__tag\" src=\"https:\/\/www.forsta.com\/wp-content\/themes\/press-ganey-v3\/assets\/images\/motion-grid-image-3.webp\" alt=\"\"\/><\/div><div class=\"image-item image-4\"><img decoding=\"async\" class=\"image-item__tag\" src=\"https:\/\/www.forsta.com\/wp-content\/themes\/press-ganey-v3\/assets\/images\/motion-grid-image-4.webp\" alt=\"\"\/><\/div><\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":12495,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":"","breadcrumb_base":""},"class_list":["post-12497","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/pages\/12497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/comments?post=12497"}],"version-history":[{"count":19,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/pages\/12497\/revisions"}],"predecessor-version":[{"id":43541,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/pages\/12497\/revisions\/43541"}],"up":[{"embeddable":true,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/pages\/12495"}],"wp:attachment":[{"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/media?parent=12497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}