{"id":28858,"date":"2023-04-20T21:10:00","date_gmt":"2023-04-21T01:10:00","guid":{"rendered":"https:\/\/www.forsta.com\/resources\/uncategorized\/hx-catalysts-insight-activator\/"},"modified":"2026-08-31T12:12:06","modified_gmt":"2026-08-31T16:12:06","slug":"hx-catalysts-insight-activator","status":"publish","type":"resource","link":"https:\/\/www.forsta.com\/resources\/data-sheets\/hx-catalysts-insight-activator\/","title":{"rendered":"HX Catalysts: Insight Activator"},"content":{"rendered":"\n<p class=\"is-style-paragraph-intro is-style-paragraph-intro--1 wp-block-paragraph\">Insight Activator<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Are you truly improving customer experience, or just spinning your wheels?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Do you know who\u2019s leading change? Is the change happening fast enough?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Is your organization open to new ideas and real innovation?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Forsta Insight Activator helps you deliver real change throughout your organization and transform your customer experience program.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-75a66353 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--gap);margin-bottom:var(--wp--preset--spacing--gap);padding-top:var(--wp--preset--spacing--gap);padding-bottom:var(--wp--preset--spacing--gap)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-h-5-font-size\">With Forsta you can<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Fast-track improvements<\/strong> by reducing change friction.<\/li>\n\n\n\n<li><strong>Streamline your strategic execution<\/strong> by rallying stakeholders and colleagues as change champions.<\/li>\n\n\n\n<li><strong>Solve problems and innovate easily<\/strong> by sourcing ideas from your entire organization.<\/li>\n\n\n\n<li><strong>Secure leadership buy-in<\/strong> and align multiple teams.<\/li>\n\n\n\n<li><strong>Understand detailed root causes for failure and success<\/strong>, no matter the source.<\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-h-5-font-size\">How it works<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Action management:<\/strong> Find critical cases quickly with advanced filters, design highly configurable workflows, and use custom notifications to alert the relevant stakeholders.<\/li>\n\n\n\n<li><strong>Frontline innovation:<\/strong> Launch idea challenges to solve problems, identify opportunities, and drive change.<\/li>\n\n\n\n<li><strong>Single Sign On (SSO):<\/strong> Streamlined authentication for users across the Forsta Platform \u2013 open up customer insights to your entire workforce with no usage restrictions.<\/li>\n\n\n\n<li><strong>Services:<\/strong> Full set-up and platform maintenance services.<\/li>\n\n\n\n<li><strong>Root cause analysis (optional):<\/strong> Deploy advanced root cause analysis before each innovation project.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-h-3-font-size\">What is Insight Activation?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">It is the process of taking valuable insights and putting them into action. In other words, changing your organization either tactically or strategically in response to what your customers need and want; creating value from your insights programme.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ask yourself:<\/strong><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Of what value are these insights, without ideas that lead to change?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading has-h-5-font-size\">Check out our full range of HX Catalysts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">HX Catalysts are bespoke technology and services modules that accelerate your CX program for maximum business impact.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Get in touch with the Forsta team to learn more. <\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Insight Activator Are you truly improving customer experience, or just spinning your wheels? Do you know who\u2019s leading change? Is the change happening fast enough? Is your organization open to new ideas and real innovation? Forsta Insight Activator helps you deliver real change throughout your organization and transform your customer experience program. With Forsta you [&hellip;]<\/p>\n","protected":false},"author":53,"featured_media":28859,"parent":0,"template":"","meta":{"disable_featured_image":false,"temp_reference":0,"temp_parent":0,"pathfactory_url":"https:\/\/library.forsta.com\/forsta-data-sheets\/hx-catalysts-two-pag-1?lb-mode=overlay&page=1&business_units=CX","webinar_link":"","webinar_link_text":"","start_date":"","start_time":"","end_date":"","end_time":""},"resource-category":[212],"resource-topic":[219],"class_list":["post-28858","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-category-data-sheets","resource-topic-customer-experience"],"_links":{"self":[{"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/resource\/28858","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/types\/resource"}],"author":[{"embeddable":true,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/users\/53"}],"version-history":[{"count":1,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/resource\/28858\/revisions"}],"predecessor-version":[{"id":43813,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/resource\/28858\/revisions\/43813"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/media\/28859"}],"wp:attachment":[{"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/media?parent=28858"}],"wp:term":[{"taxonomy":"resource-category","embeddable":true,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/resource-category?post=28858"},{"taxonomy":"resource-topic","embeddable":true,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/resource-topic?post=28858"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}