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Healthcare powerhouse to supercharge its product offering and uncover deeper insights for clients with Forsta\u2019s Human Experience (HX) technology <\/h3>\n\n\n\n
Press Ganey<\/a>, a renowned leader in patient, member, employee and consumer experience across the healthcare ecosystem, today announced its plans to acquire Forsta<\/a>, an industry-leading global provider of customer experience and market research technology. Forsta is named a Leader in the 2021 Gartner\u00ae Magic Quadrant\u2122 for Voice of the Customer. The transaction is expected to close in the first or second calendar quarter of 2022, and is subject to regulatory approvals and other customary closing conditions. <\/p>\n\n\n\n \u201cThis alliance propels Press Ganey into a new future. Our unparalleled excellence in healthcare consulting, and proprietary data and analytics, will soon be infused with even more innovation and speed by Forsta\u2019s world-class experience and research technology platform. I\u2019m beyond thrilled to welcome Forsta to the Press Ganey family. This is a huge leap forward in helping our customers to do their jobs better every day.\u201d <\/p>\n\n\n\n Pat Ryan<\/strong> Chairman and CEO, Press Ganey<\/p>\n\n\n\n <\/p>\n<\/blockquote>\n\n\n\n This pairing drives Press Ganey forward on its path to integrating human-centric, cutting-edge technology into its renowned thought leadership and management expertise in healthcare. Press Ganey\u2019s clients will have access to an even more powerful suite of customer experience (CX), employee experience (EX), and Market Research (MR) technology options on Forsta\u2019s comprehensive platform. Forsta also brings extensive knowledge across a number of industry verticals, such as retail, financial services, travel and hospitality, technology, entertainment and consumer goods. The company works with world-leading brands, including Avon, Best Buy, Canon, eBay, Heathrow Airport and Mars, Inc. <\/p>\n\n\n\n For Forsta, teaming up with healthcare performance advancement pioneer Press Ganey brings new access to investment, growth opportunities and deep consulting and change management experience across the complex healthcare ecosystem. Press Ganey gives Forsta the resources to continue to innovate, at an accelerated pace. And Press Ganey\u2019s gold standard CX and EX capabilities in healthcare will equip Forsta with decades of expertise in this vertical. <\/p>\n\n\n\n \u201cPress Ganey was the first company to truly recognize and respond to the importance of Patient Experience, and the company continues to lead innovation in the field. I\u2019m excited to join forces with such a forward-thinking, highly respected company, and eager for the benefits this investment will bring to our customers.”<\/p>\n\n\n\n Kyle Ferguson<\/strong> CEO, Forsta<\/p>\n\n\n\n <\/p>\n<\/blockquote>\n\n\n\n Combined, Press Ganey and Forsta serve the experience and insights needs of millions of organizations: <\/p>\n\n\n\n \u201cThis move is the culmination of Press Ganey\u2019s investments to not just be leaders in the healthcare industry, but to lead in experience technology, too. Forsta\u2019s HX platform will allow Press Ganey to make a quantum leap in our technology solutions for our clients. Together, the next generation of patient and customer experience will be better, deeper and truly human-centric.\u201d <\/p>\n\n\n\n Darren Dworkin<\/strong> Chief Strategy Officer, Press Ganey<\/p>\n\n\n\n <\/p>\n<\/blockquote>\n\n\n\n Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. <\/p>\n","protected":false},"featured_media":26719,"parent":0,"template":"","meta":{"disable_featured_image":false},"news-location":[15,24,731],"class_list":["post-41833","news","type-news","status-publish","has-post-thumbnail","hentry","news-location-boston","news-location-london","news-location-oslo"],"_links":{"self":[{"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/news\/41833","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/types\/news"}],"version-history":[{"count":0,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/news\/41833\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/media\/26719"}],"wp:attachment":[{"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/media?parent=41833"}],"wp:term":[{"taxonomy":"news-location","embeddable":true,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/news-location?post=41833"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
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About Press Ganey<\/strong> <\/h4>\n\n\n\n