{"id":42790,"date":"2026-03-11T09:49:33","date_gmt":"2026-03-11T13:49:33","guid":{"rendered":"https:\/\/www.forsta.com\/?post_type=resource&#038;p=42790"},"modified":"2026-08-31T12:43:05","modified_gmt":"2026-08-31T16:43:05","slug":"gartner-magic-quadrant-voiceofcustomer-2026","status":"publish","type":"resource","link":"https:\/\/www.forsta.com\/resources\/analyst-report\/gartner-magic-quadrant-voiceofcustomer-2026\/","title":{"rendered":"Press Ganey Forsta Named a Leader in the 2026 Gartner\u00ae Magic Quadrant\u2122 for Voice of Customer (VoC)"},"content":{"rendered":"\n<div class=\"wp-block-pg-theme-component md-fluid-bottom-margin is-layout-flow wp-block-pg-theme-component-is-layout-flow\">\n<p class=\"is-style-paragraph-intro is-style-paragraph-intro--1 wp-block-paragraph\">Get the full report to see why Press Ganey Forsta was recognized as a Leader\u2014for the fourth consecutive time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gartner\u00ae has once again named Press Ganey Forsta a Leader in the 2026 Magic Quadrant for Voice of the Customer (VoC) Platforms, a recognition we believe solidifies our position as a trusted partner in experience measurement, analytics, and action. Being named a Leader for the fourth consecutive time reinforces the strength of our combined portfolio, and commitment to delivering on the trust our clients place in us.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Download the report to learn:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A comprehensive overview of the VoC market and its recognized providers<\/li>\n\n\n\n<li>Why Press Ganey Forsta is positioned as a Leader<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Insights from Gartner to assess providers in the current market and their potential to shape future market trends<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component md-fluid-bottom-margin has-ink-blue-background-color has-background is-layout-flow wp-container-pg-theme-component-is-layout-173e41ba wp-block-pg-theme-component-is-layout-flow\" 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input.mktoField:focus, .marketostyles .c-block-marketo select.mktoField:focus, .marketostyles .c-block-marketo textarea.mktoField:focus{\n\toutline: 2px solid #ffffff;\n}\n\n.marketostyles .mktoForm .mktoError .mktoErrorMsg {\n    background-color: #FF7557;\n    background-image: none;\n    border: none;\n    box-shadow: none;\n    color: #f3f3f3;\n    text-shadow: none;\n}\n\n.marketostyles .mktoForm .mktoError .mktoErrorArrow {\n    background-color: #FF7557;\n    border: none;\n}\n\n.marketostyles .c-block-marketo .mktoButton:hover:after{\n\tfilter:brightness(0) invert(1);\n}\n\n.marketostyles .c-block-marketo .mktoButton:after{\n\tdisplay:none !important;\n}\n\n<\/style>\n\n\n\n<style>\n\t.mktoFormRow{\n\t\twidth:100%;\n\t}\n\t.mktoFormRow:has(#State), \n\t.mktoFormRow:has(#Country), \n\t.mktoFormRow:has(#Company), \n\t.mktoFormRow:has(#Email), \n\t.mktoFormRow:has(#LastName), \n\t.mktoFormRow:has(#FirstName) \n\t{\n\t\tdisplay: inline-block !important;\n\t\tvertical-align: top !important;\n\t\tmax-width: calc(50% - 10px) !important;\n\t\tflex-grow:10;\n\t}\n\t.mktoForm{\n\t\tcolumn-gap:20px;\n\t\tdisplay: flex;\n\t\tflex-wrap: wrap;\n\t}\n<\/style>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-pg-theme-component sm-fluid-bottom-margin has-warm-gray-background-color has-background is-layout-flow wp-block-pg-theme-component-is-layout-flow\" style=\"border-radius:10px;padding-top:var(--wp--preset--spacing--gap);padding-right:var(--wp--preset--spacing--gap);padding-bottom:var(--wp--preset--spacing--gap);padding-left:var(--wp--preset--spacing--gap)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-h-5-font-size\">Gartner disclaimer<br><\/h3>\n\n\n\n<p class=\"is-style-paragraph-small is-style-paragraph-small--2 wp-block-paragraph\">Gartner, Magic Quadrant for Voice of the Customer Platforms, Deborah Alvord, Maria Marino, et al., 16 April 2025 Publication<\/p>\n\n\n\n<p class=\"is-style-paragraph-small is-style-paragraph-small--3 wp-block-paragraph\">GARTNER is a registered trademark and service mark of Gartner, Inc. and\/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and\/or its affiliates and are used herein with permission. All rights reserved.<\/p>\n\n\n\n<p class=\"is-style-paragraph-small is-style-paragraph-small--4 wp-block-paragraph\">Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":42791,"parent":0,"template":"","meta":{"disable_featured_image":false,"temp_reference":0,"temp_parent":0,"pathfactory_url":"#cta-form","webinar_link":"","webinar_link_text":"","start_date":"","start_time":"","end_date":"","end_time":""},"resource-category":[735,213],"resource-topic":[219],"class_list":["post-42790","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-category-analyst-report","resource-category-e-books","resource-topic-customer-experience"],"_links":{"self":[{"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/resource\/42790","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/types\/resource"}],"author":[{"embeddable":true,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/users\/7"}],"version-history":[{"count":2,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/resource\/42790\/revisions"}],"predecessor-version":[{"id":43840,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/resource\/42790\/revisions\/43840"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/media\/42791"}],"wp:attachment":[{"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/media?parent=42790"}],"wp:term":[{"taxonomy":"resource-category","embeddable":true,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/resource-category?post=42790"},{"taxonomy":"resource-topic","embeddable":true,"href":"https:\/\/www.forsta.com\/wp-json\/wp\/v2\/resource-topic?post=42790"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}