{"id":42826,"date":"2026-03-10T11:10:39","date_gmt":"2026-03-10T15:10:39","guid":{"rendered":"https:\/\/www.forsta.com\/?post_type=news&p=42826"},"modified":"2026-08-31T12:39:54","modified_gmt":"2026-08-31T16:39:54","slug":"press-ganey-forsta-named-a-leader-in-the-2026-gartner-magic-quadrant-for-voice-of-the-customer-platforms","status":"publish","type":"news","link":"https:\/\/www.forsta.com\/resources\/news\/press-ganey-forsta-named-a-leader-in-the-2026-gartner-magic-quadrant-for-voice-of-the-customer-platforms\/","title":{"rendered":"Press Ganey Forsta named a Leader in the 2026 Gartner\u00ae Magic Quadrant\u2122 for Voice of the Customer Platforms"},"content":{"rendered":"\n

Recognition marks the fourth consecutive time the company has been positioned as a Leader.<\/em><\/p>\n\n\n\n

[CHICAGO, MARCH 10, 2026]<\/strong> \u2013 Press Ganey Forsta, a leader in experience measurement, data analytics, and insights, today announced its recognition as a Leader in the 2026 Gartner\u00ae Magic Quadrant\u2122 for Voice of the Customer (VoC) Platforms. This marks the company\u2019s fourth consecutive time being named a Leader, highlighting the company\u2019s continued position as a Leader and the strength of its Human Experience (HX) platform in supporting complex, regulated industries.  <\/p>\n\n\n\n

Gartner evaluated vendors on Completeness of Vision and Ability to Execute.  <\/p>\n\n\n\n

\u201cWe are proud to be recognized as a Leader for the fourth consecutive time,\u201d said Patrick T. Ryan, Chairman and CEO of Press Ganey Forsta. \u201cOrganizations operating in complex, regulated environments require scalable technology, deep industry expertise, and trusted support. We remain focused on helping large enterprises strengthen their Voice of the Customer programs with the infrastructure, compliance, and advisory capabilities they need to succeed.\u201d <\/p>\n\n\n\n

Why the world\u2019s leading organizations trust the HX Platform<\/strong> <\/p>\n\n\n\n

Press Ganey Forsta offers leading products in healthcare, financial services, and insurance, with offerings in retail and business services. Its HX platform, combined with leading expertise and services, supports hundreds of thousands of simultaneous users and is designed to meet the needs of complex global enterprises. The platform accommodates sophisticated organizational structures, enabling users to operate across multiple roles and hierarchies. <\/p>\n\n\n\n

\u201cOur focus is on helping organizations operationalize feedback,\u201d said Darren Dworkin, President and COO of Press Ganey Forsta. \u201cBy combining enterprise-grade infrastructure, regulatory expertise, and AI-powered insight generation, we are enabling clients to strengthen customer, employee, brand, market research, and patient experience programs in increasingly complex environments.\u201d <\/p>\n\n\n\n

Learn More<\/strong> <\/p>\n\n\n\n

Additional\u00a0details on the\u00a02026\u00a0Gartner Magic Quadrant for Voice of the Customer Platforms\u00a0are\u00a0available here<\/a><\/strong>.<\/p>\n\n\n\n

Disclaimers<\/strong> <\/p>\n\n\n\n

Gartner, Magic Quadrant for Voice of the Customer Platforms, Deborah Alvord, Michael Maziarka, Chad Storlie, Maria Marino, Brad Fager, 9 March 2026.Gartner and Magic Quadrant are trademarks of Gartner, Inc. and\/or its affiliates. <\/p>\n\n\n\n

Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner\u2019s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. <\/p>\n\n\n\n

About Press Ganey Forsta<\/strong> <\/p>\n\n\n\n

Press Ganey Forsta is a leading global provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders. Press Ganey Forsta powers the Human Experience (HX) Platform \u2013 a comprehensive experience and research technology platform that brings together CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research. It serves more than 43,000 clients globally across healthcare, financial services, hospitality, market research, professional services, retail, and technology. Press Ganey Forsta is recognized by Gartner\u00ae<\/sup> as a Leader in the Magic Quadrant\u2122 for Voice of the Customer (VoC) Platforms.   <\/p>\n\n\n\n

Media Contact:<\/strong> 
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